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ClientsA $100 refund became a $10.47 million payment. One manual typing error: an account number entered in the amount field.A crypto exchange, 2021 · Australian dollars · reported by Fortune and The Register
Solutions › Business Systems
Solution 01 — Business Systems
Business systems built around how you really work.
Custom ERP, CRM and POS systems — and the internal tools in between — built after we listen to how your business runs. No template to bend your day around.
Pick a system
See how we built it. Choose one.
Case study · behind the counter of a busy venue
A POS was only half the answer.
First the business ran on Excel. Then it got a POS that needed the internet. Then it got one counter that never stops.
Chapter 01 / Before there was a POS
The doors were busy. The records weren't keeping up.
This is the sheet they ran on. Five cells are wrong — click the red ones.
| Day | Entries | Price 2 h | Branch A | Branch B | Income | |
|---|---|---|---|---|---|---|
| 1 | Mon | 40 | 12,400 | 8,120 | ||
| 2 | Tue | 142 | 11,900 | 10,200 | ||
| 3 | Wed | 95 | 30 | 13,050 | 9,700 | 7,950 |
| 4 | Thu | 131 | 30 | 12,700 | 10,050 | 9,300 |
| 5 | Fri | 204 | 30 | 14,200 | 11,100 | 10,880 |
Who gets hurt
When the business runs on Excel, everyone pays.
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StaffA quarter of the week goes on repetitive manual work. Over 40% of workers say they spend at least a quarter of their week on manual, repetitive tasks such as data entry.Smartsheet survey of US office workers, 2017
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FinanceFraud hides for a year. The median fraud runs about 12 months before anyone detects it, and a spreadsheet keeps no record of who changed what.ACFE Report to the Nations, 2024
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OwnerDecisions on numbers that are wrong. A global bank’s $6bn “London Whale” trading loss ran through a risk model built from spreadsheets filled in by manual copy and paste.US Senate report, 2013
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Under all of itErrors are the norm, not the exception. Field audits find errors in 88–94% of the business spreadsheets they check.Panko, University of Hawaii
So they bought a POS. It was the right first step. It also created a new dependency.
Chapter 02 / They had a POS. Now what?
Better software. Same single point of failure.
A POS that lives on the internet is only as reliable as the connection on the busiest night. There are three kinds of bad night — watch each one, or pick one.
Press the others to see what happens ↓
Customers waiting0
Sales delayed or lost0
Fixing the spreadsheet wasn't enough. The counter had to keep selling whatever the internet did.
Chapter 03 / UNO's approach
Continuity at the counter. Control behind it.
The feature has a name: Offline Mode — the standard name for it across the industry. Try it: switch the internet off and keep selling.
Guests inside
0 / 8 max
Door open — guests can come in.Tap to add (sample prices)
Internet: ON
Receipt
Nothing yet — tap an item.
VAT 5% (sample)0.00
Total0.00
Online — every sale is saved straight to the server.
Thirteen features. One till.
Pick a feature to see it.
8 pm. Doors close. The day explains itself.
The same Friday, closed two ways. One takes a click. The other takes tomorrow.
With one system
Friday · closing report
Visitors926 countedEvery check-in recorded at the door
Sales8,420 in salesReceipts #1001–#1109, every one numbered
VAT401.00 separatedShown on every receipt
Offline sales14 synced ✓Saved on the device, sent home in order
Exceptions2 price edits blocked, 1 refund approvedWho, when and why — on one screen
With Excel
Friday · checked tonight, maybe
VisitorsNobody counted ThursdayEntries are guesses: "~120?"
Sales3 files, 3 different totalsNobody knows which is right
VATMixed into the priceWorked out later by finance
Offline salesWritten on paperTyped in tomorrow — if it's found
ExceptionsNobody would knowNo log of who changed what
Same business. Different Monday.
Monday morning, with Excel
- Collect the paper notes from each counter
- Retype them into three files
- Guess the visitor numbers nobody counted
- Call the branches to explain the differences
- Send the report — by the afternoon
✓
Monday morning, with the system
Open the dashboard. Done.
Visitors, sales, VAT and every branch — already there, already exact.
Real numbers go here when you have them — one or two strong ones beat ten vague ones.
__ mindaily closing, before → after
__ %fewer price errors
__ weeksfrom first call to live
__branches on the system
Your till shouldn't depend on your Wi-Fi.
Tell us how your business runs today and get a straight answer on what a system like this would change.
Chat on WhatsApp The same team stays with you from the first call to the day it goes live.
Being built now
Case study · A manufacturing and trading group
One system for a whole group.
It buys from many countries across Europe, works in two countries and sells in Egypt. Every item is a unique, used unit — and every unit keeps its own story, from the purchase order to the customer.
Many countriesof buying across Europe — one purchase trail
2 countriesEgypt and the UK, on the same system
1 barcodeon every item, from purchase to sale
Follow one item
Every unit keeps its story.
Every item is different — its own condition, its own cost, its own price. Follow one from the purchase order to the customer, and watch what it really costs.
Unit passport
Status—
Where—
Condition—
Cost so far—
Landed cost so far · sample numbers0
The group on one map
A huge system. Shown honestly.
Thirteen parts, 136 tables, one database and one approvals engine. Some parts are built and running; the rest are being built — here is exactly where.
ONE
ERP
ERP
BuiltPartly builtBeing built
In the hand
The system leaves the desk.
The people on the floor use phones, not desktops. One app is built and in use. Another — for reading barcodes — is next.
Built · Android
The employee app
TodayWorkshop B
Today's siteWorkshop B · assigned this morning
PayslipReady · tap to open
Drag the slider: a check-in only works within 30 m of the assigned site, and is logged with its GPS point.
Being built · Android
The barcode reader
ScanWarehouse A
UnitSN-00417 · In stock
Warehouse A · Grade B
Warehouse A · Grade B
Receive, move, fix or sell any unit by scanning it. A sale from here goes straight into audit and approval.
New request
And a public online store.
The group's own stock and prices, on the web — the same items, the same approvals, the same system.
Does it fit my business?
You don't pick from a menu. You tell us how it runs.
Tell us how your business runs today — the counter, the stock, the follow-ups — and we will tell you honestly what a system could change, and what it could not. We have built for a multi-company group, for venues and for schools. The same way of working applies to restaurants, shops, clinics and warehouses.
Restaurants & cafésRetail storesClinicsSchoolsVenues & eventsReal estateWarehouses
ERP for manufacturing and trading groups
One ERP system for the whole group.
An ERP system for manufacturing brings purchasing, customs, warehouse stock, the factory floor, sales, money and HR into one database, so every department reads the same numbers. We build it around how your group really works: a barcode on every item, an audit and approval step on every sale, HR and payroll included, and a phone app for the people on site.
Looking for a warehouse management system with barcode scanning, procurement and landed-cost tracking, or an HR and payroll system for Egypt? In our ERP they are modules of one system — you do not buy four products and glue them together.
Questions owners ask
POS, ERP and CRM, answered straight.
What is a POS system?
A POS (point of sale) system is the software at your counter that records sales, takes payments and prints receipts. A good one also tracks stock, staff, discounts and reports, so you can see the whole business — not only the till.
Can a POS system work without internet?
Yes. This is called offline mode. The till keeps selling and printing receipts, saves each sale on the device, and syncs everything in order when the connection returns. The case study above lets you try it.
How much does a POS system cost?
It depends on what your business needs: how many tills and branches, which payments, memberships, offers and reports. Off-the-shelf POS tools charge per month; a custom POS is scoped after a short discovery call, and you get a fixed quote in writing — not an open meter.
What is an ERP system?
An ERP system connects sales, stock, purchasing, accounting and HR in one place, so data is entered once and is right everywhere. We build ERP systems around how your business actually works, not a template you bend your day around.
What is a CRM system?
A CRM system keeps every lead, customer, follow-up and deal in one place so nobody is forgotten. A custom CRM can add WhatsApp and email, and send reminders when a follow-up is due.
What is an inventory management system?
It tracks what you have, what is on order and what is running low, and alerts you before you run out. It works best when it is connected to sales, so the numbers update by themselves.
How much does custom software development cost?
There is no honest price list, because every project is different. We start by listening to how your business runs, agree the smallest useful first version, and give you a fixed quote in writing. You see it working early, and grow from there.
What is an ERP system?
An ERP (enterprise resource planning) system is one software system that runs a company's core work — purchasing, stock, production, sales, finance and HR — from a single database, so every department sees the same numbers instead of keeping separate files.
Do you build ERP systems for manufacturing companies?
Yes. We are building a group-wide ERP for a manufacturing and trading group that buys from many countries across Europe, works in two countries and sells in Egypt: purchasing, customs, warehouse stock, the factory floor, selling, money and HR in one system. It is being built now, and the case study above shows exactly which parts are done.
Can an ERP track every item with a barcode scanner?
Yes. In this system every item is a serialized unit with its own barcode — a goods receipt cannot be completed without a serial per unit. A barcode-reader app for receiving, moving, fixing and selling items is being built.
Can an ERP handle procurement, customs and landed cost?
Yes. Suppliers, purchase orders and procurement budgets lead into shipments, customs clearance and settlements, so freight and duties are attached to each item and its real cost is known.
Can the ERP include HR and payroll?
Yes. Employee files, attendance by site, leave balances, contracts with expiry alerts, and payroll with tax and insurance profiles and penalties are part of the same system. An Android app lets employees check in within 30 metres of their assigned site.
How do you control sales inside an ERP?
Every selling item moves under an audit and approval step inside the ERP — no sale is final without it — and an audit log records who did what on every change.
More ways we help